Darren Burford has been promoted to head up testing and training at AluK, in a move which emphasises the company’s renewed focus on the package of support it offers to customers as standard.
Darren commented: “In terms of adding value to our customers’ businesses, testing and training are two of the areas where AluK can make the biggest impact.
“Our training ensures that every member of a project team is equipped to succeed, while our robust testing protocols provide our customers with peace of mind. It is a compelling combination, which helps make AluK a trusted partner for all stakeholders in the fenestration industry.”
In his expanded role, Darren is relaunching the AluK Training Academy with a raft of new courses covering everything from product knowledge to fabrication techniques and installation best practice. He is also promoting the option of on-site training at customer premises, with AluK’s dedicated team of experts delivering practical, hands-on sessions tailored to meet the specific needs of each customer.
He added: “By reinforcing our training capabilities, we aim to ensure that every customer—whether a contractor, specifier, or fabricator—has the skills and understanding to get the most out of AluK products and use and install them to the highest standard. It empowers them to be more self-sufficient and effective on-site, reducing errors, improving quality and ultimately driving greater client satisfaction.”
In addition, Darren is also now overseeing all testing requirements for AluK’s new product lines, bringing the testing scope up to date and ensuring that all new products don’t just meet but exceed the highest standards of performance, durability, and safety.
AluK is one of only two aluminium systems companies in the UK to have its own testing facility and Darren will be reviewing all of AluK’s testing protocols and procedures to guarantee to that they are continuously aligned with evolving UK standards.
He explained: “I plan to work closely with customers to ensure that they understand the value of these tests, and how the results directly impact the long-term performance of their installations, as well as communicating to specifiers and contractors how rigorously tested products help ensure a smooth, efficient project delivery with minimised risk and maximised performance.
“One of AluK’s biggest competitive advantages is our proactive, customer-centric approach. We don’t just sell products; we provide full ongoing customer support, from the design phase all the way through to post-installation.”
Darren Burford was previously Training Manager at AluK and has become a well-known figure in the fenestration industry as a champion of the Building Our Skills campaign.
More info on the AluK Academy click here
